Shipping & Returns

Shipping & Returns

Last updated: 22/01/2026

Shipping Policy

We cover the cost of shipping for all orders. Your handcrafted items will be carefully packaged and shipped to you.

Processing Time

Each piece is handmade to order. Please allow adequate time for crafting and preparation before shipping.

Shipping Carriers

We use reliable shipping carriers to ensure your items arrive safely.

Returns Policy

We are confident that you will love the warmth and character our handcrafted pieces bring to your space. Providing exceptional customer service is our priority.

Return Shipping

If you wish to return your item, you will be responsible for the return shipping fees. Once we receive the returned item, we will issue a refund minus our initial shipping costs.

Concerns or Issues

If you have any issues with your order, please contact us and we will be happy to assist you. We are committed to making things right.

Contact Us

For shipping or return inquiries, please reach out to our customer service team.